> ## Documentation Index
> Fetch the complete documentation index at: https://nayax-44d6e37b-docs-marshall-faq-redistribution.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Refunds

The refund mechanism within Lynx API is a 2-step process:

1. Request refund.
2. Approve or Decline the refund.

This section covers each step in detail. Find the available guides below:

<CardGroup cols={3}>
  <Card title="Request Refunds" icon="money-bill-transfer" href="/docs/manage-data-operations/lynx-api/refunds/request-refunds">
    Submit a refund request with the amount and reason for a credit card transaction.
  </Card>

  <Card title="Approve or Decline Refunds" icon="clipboard-check" href="/docs/manage-data-operations/lynx-api/refunds/approve-or-decline-a-refund">
    Approve or decline a pending refund request and update its status in Nayax Core.
  </Card>

  <Card title="Upload Refund Documentation" icon="file-arrow-up" href="/docs/manage-data-operations/lynx-api/refunds/upload-refund-document">
    Upload documentation when a customer receives a refund directly from the billing provider.
  </Card>
</CardGroup>